Certificate III in

Individual Support

CHC33021 Classroom based / Traineeship

CHC33021 Certificate III in Individual Support

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.
These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


Possible Employment Pathways May Include:

  • Community care worker
  • Personal care worker
  • Personal care assistant
  • Assistant in Nursing
  • Home Care Assistant
  • Residential Care Worker
  • Residential Support Worker
  • Respite Worker
  • Community Liaison
Note: Completing a qualification does not guarantee a job outcome, the possible job titles above have been included as a guide only.

Further education pathways

After successfully completing this qualification, students may undertake:

  • Certificate IV In Disability Support
  • Certificate IV In Leisure and Health
  • Certificate IV In Community Services
  • Certificate IV in Ageing Support
  • Diploma of Community Services
  • Diploma of Leisure and Health
  • Diploma of Nursing
  • Advanced Diploma of Nursing


Course Structure

The course includes a classroom component and industry placement. Assessments are based on competency, which is the ability to demonstrate specific skills and will involve a combination of assessment methods. These assessments can include written assessment, discussion, interviews, workplace projects and practical demonstrations.

You will be required to complete 120 hours of unpaid practical placement during or at the end of the course at a workplace agreed on with Cultura.

This qualification has been designed following consultation with industry, learners and other state holders.

Delivery Mode/s  Classroom based  with work placement


Program Duration 45 weeks (classroom based)
Delivery Site/s Cultura Training, 68-70 Little Ryrie St Geelong – classroom based

Traineeships – workplace based



Classroom based:

Classes – 6 hours per week x 45 weeks

Work placement – 120 hours

Self-study – 15 hours per week x 45 weeks

Work Placement

This course requires 120 hours of work placement.

Cultura Training organises and administers work placements to students during course services where required. The opportunity of work placement provides:

  • The student with the opportunity to gain real world experience in their chosen industry;
  • The student to gain initial access to a potential future employer; and
  • The host employer to support and ‘test’ a student as a potential employee.


Workplace learning programs are to achieve curriculum outcomes and enhance the vocational, educational and social development of students.

Cultura Training ensures that students with special needs are provided with opportunities on the same basis as other students. This includes identifying and liaising with the workplace around adjustments and accommodations that students with disabilities may require.

Core Units

  • CHCCCS031         Provide individualised support
  • CHCCCS038         Facilitate the empowerment of people receiving support
  • CHCCCS040         Support independence and wellbeing
  • CHCCCS041         Recognise healthy body systems
  • CHCCOM005      Communicate and work in health or community services
  • CHCDIV001         Work with diverse people
  • CHCLEG001         Work legally and ethically
  • HLTINF006           Apply basic principles and practices of infection prevention and control
  • HLTWHS002        Follow safe work practices for direct client care


Elective Units

  • CHCAGE011        Provide support to people living with dementia
  • CHCAGE013        Work effectively in aged care
  • CHCPAL003         Deliver care services using a palliative approach
  • CHCDIS011          Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS012          Support community participation and social inclusion
  • CHCDIS020          Work effectively in disability support

This training is delivered by Cultura Training RTO: 45814
This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Different levels of Government subsidy are available – Cultura Training can help you to determine if you are eligible for a Government subsidy of your training through Skills First. More information about Fees and Charges can be found in our Student Handbook which can be downloaded from Current Students page.

PLEASE NOTE: Fees may apply for placement depending on the facility. If additional fees apply, this will be discussed with any students affected individually.

Some courses are only available as full fee for service (FFS).

No charge for eligible students.

Am I eligible for a funded place?

You may be eligible for funding support from the State or Commonwealth Government under a range of training support and incentive programs.

The Victorian Government Skills First funding is making vocational education and training more accessible to students who do not hold a post-school qualification, or who want to gain a higher level qualification than they already hold.

The Skills First funding is an entitlement to a Victorian government subsidised place in recognised training that can be accessed at any time and it will continue to be available for training at successively higher levels.

However, please note, undertaking this course may affect your eligibility for funded training with the Victorian Government in the future, as:

  • You can’t start more than 2 subsidised courses in a year.
  • You can’t do more than 2 subsidised courses at the same time.


Cultura Training will check your eligibility before offering you a funded place. Information on how to prepare for your eligibility assessment is here: https://www.skills.vic.gov.au/s/how-to-check-your-eligibility

If you are eligible for funding, the Victorian Government Skills First can contribute to the cost of your training.

For more information on Skills First Funding, visit;


Got questions? Ask us!

The CHC National Training Package indicates that there are no qualification or other entry requirements for this qualification.

Cultura recommended entry requirements:

  • To be able to pass a Working With Children Check and National Police Check
  • 18 years of age
  • Certain level of Language, Literacy and Numeracy requirement

Technology Requirements

Cultura Training qualifications require students to have an intermediate understanding of the use of computers and the internet. If they do not have skills at the required level they will be provided with additional support such as one on one training, mentoring and peer support. Students are recommended to have access to a computer and a broadband internet connection at home.

Language, Literacy and Numeracy Requirements

All students are assessed prior to enrolment to ensure they achieve competence at the required ACSF level utilising Cultura’s Qualification Suitability Assessment tool (LLN Robot) and during the pre-training review interview.

The tool assesses Reading, Writing, Numeracy, Oral Communication and Learning skills; as well as the applicant’s suitability for the specific qualification applied for.

A Pre-Training Assessment is conducted prior to enrolment to determine the ACSF levels of the student. The assessment tools used are accompanied by a marking guide. This marking guide ensures consistency between assessors. All staff undertaking assessment of the completed ACSF pre training assessment tools have received training in this task.

Recognition of Prior Learning (RPL)

RPL involves a formal recognition of the skills and knowledge you have already achieved through previous studies, work and life experiences.

To obtain Recognition of Prior Learning you must satisfy the requirements for the entire unit, not just some parts of it.

If you believe you qualify, we will formally assess your existing skills and knowledge and determine if they can count towards your qualification and shorten the period of training. This will take into account;

  • work-related training courses
  • on-the-job skills and work experience
  • volunteer and community work
  • a combination of all of the above

Fees for RPL are determined based on units and nominal hours.

Credit Transfer

Obligation to recognise qualifications and statement of attainments (Credit Transfer)

It is our obligation to recognise qualifications and statements of attainment issued by other RTOs which align to your proposed course of study. This is known as Credit Transfer (CT).

You may be eligible for credit transfer of units if you have studied before. This means you will not need to repeat a unit if you can provide certified evidence of successfully completing a unit that is equivalent to a unit currently included in a course or traineeship.

To apply for a Credit Transfer you will need to present the original certified copy of Qualification or Statement of Attainment and a transcript clearly indicating the course and units undertaken and results obtained. This should take place prior to the commencement of the course.

If you are a full fee paying student, You will need to provide the evidence within 2 weeks of your enrolment application or you will be charged tuition for those units.

There is no fee for Credit Transfer.

Other Courses

CHC43121 Traineeships

Certificate IV in

Disability Support

CHC52021 Traineeship

Diploma of

Community Services


Diploma of


CHC33021 Classroom based / Traineeship

Certificate III in

Individual Support

CHC50121 Traineeship

Diploma of

Early Childhood Education & Care


Certificate III in

Early Childhood Education & Care

Course Application Form